{"id":4669,"date":"2025-05-04T19:48:26","date_gmt":"2025-05-04T23:48:26","guid":{"rendered":"https:\/\/lcn.today\/problemes-confiance-usagers-oc-transpo-gratuite\/"},"modified":"2025-05-04T19:48:26","modified_gmt":"2025-05-04T23:48:26","slug":"problemes-confiance-usagers-oc-transpo-gratuite","status":"publish","type":"post","link":"https:\/\/www.lcn.today\/fr\/problemes-confiance-usagers-oc-transpo-gratuite\/","title":{"rendered":"Les probl\u00e8mes de confiance des usagers d&rsquo;OC Transpo persistent malgr\u00e9 un week-end de gratuit\u00e9"},"content":{"rendered":"<article>\n<p><strong>Alors que les r\u00e9sidents d&rsquo;Ottawa profitent d&rsquo;une promotion de transport en commun gratuit ce weekend<\/strong>, les usagers continuent d&rsquo;exprimer d&rsquo;importantes pr\u00e9occupations concernant la fiabilit\u00e9 et la qualit\u00e9 du service d&rsquo;OC Transpo. Le weekend sans frais, qui se d\u00e9roule les 16 et 17 novembre, survient alors que l&rsquo;agence de transport tente de regagner la confiance du public apr\u00e8s des mois de perturbations.<\/p>\n<p>\u00ab\u00a0Ce weekend gratuit est sympathique, mais il ne r\u00e8gle pas les probl\u00e8mes fondamentaux auxquels nous faisons face quotidiennement,\u00a0\u00bb affirme <strong>Melissa Chen<\/strong>, qui fait la navette de Barrhaven jusqu&rsquo;au centre-ville. \u00ab\u00a0J&rsquo;ai \u00e9t\u00e9 en retard au travail trois fois ce mois-ci parce que les autobus n&rsquo;apparaissaient tout simplement pas selon l&rsquo;horaire pr\u00e9vu.\u00a0\u00bb<\/p>\n<p>La promotion permet des d\u00e9placements illimit\u00e9s sur tous les services d&rsquo;<a href=\"https:\/\/www.octranspo.com\" rel=\"nofollow noopener\" target=\"_blank\">OC Transpo<\/a>, y compris les autobus, les lignes de l&rsquo;O-Train et Para Transpo. Les responsables municipaux esp\u00e8rent que cette initiative encouragera l&rsquo;achalandage, qui demeure inf\u00e9rieur aux niveaux pr\u00e9-pand\u00e9miques malgr\u00e9 les r\u00e9cents efforts pour am\u00e9liorer le service.<\/p>\n<p>Le pr\u00e9sident de la Commission du transport en commun, le conseiller <strong>Glen Gower<\/strong>, reconna\u00eet ces d\u00e9fis. \u00ab\u00a0Nous sommes conscients qu&rsquo;il reste encore beaucoup \u00e0 faire pour r\u00e9tablir la confiance des usagers,\u00a0\u00bb m&rsquo;a-t-il confi\u00e9 lors d&rsquo;une br\u00e8ve entrevue \u00e0 la station Tunney&rsquo;s Pasture. \u00ab\u00a0Le weekend gratuit n&rsquo;est qu&rsquo;une petite \u00e9tape dans notre strat\u00e9gie plus large visant \u00e0 am\u00e9liorer l&rsquo;exp\u00e9rience du transport en commun.\u00a0\u00bb<\/p>\n<p>Les donn\u00e9es r\u00e9centes d&rsquo;OC Transpo montrent une ponctualit\u00e9 d&rsquo;environ 82 % pour les circuits d&rsquo;autobus conventionnels, en dessous de l&rsquo;objectif de 90 %. Les chiffres sont particuli\u00e8rement inqui\u00e9tants pour les circuits de banlieue, o\u00f9 certaines communaut\u00e9s rapportent une fiabilit\u00e9 aussi basse que 75 %.<\/p>\n<p><a href=\"https:\/\/ottawatransitriders.ca\" rel=\"nofollow noopener\" target=\"_blank\">Ottawa Transit Riders<\/a>, un groupe local de d\u00e9fense des usagers, a men\u00e9 un sondage le mois dernier r\u00e9v\u00e9lant que 68 % des r\u00e9pondants avaient subi des retards importants ou des annulations au cours des deux semaines pr\u00e9c\u00e9dentes. Le coordinateur du groupe, <strong>Sam Hersh<\/strong>, estime que des changements plus substantiels sont n\u00e9cessaires.<\/p>\n<p>\u00ab\u00a0Le transport gratuit est toujours bienvenu, mais sans aborder les p\u00e9nuries syst\u00e9miques de personnel et les inefficacit\u00e9s op\u00e9rationnelles, ce n&rsquo;est qu&rsquo;une solution temporaire,\u00a0\u00bb explique Hersh. \u00ab\u00a0Nos membres veulent un service coh\u00e9rent et fiable sur lequel ils peuvent compter chaque jour.\u00a0\u00bb<\/p>\n<p>L&rsquo;agence de transport continue de faire face \u00e0 une <strong>p\u00e9nurie de chauffeurs<\/strong>, avec environ 80 postes actuellement non pourvus malgr\u00e9 les efforts continus de recrutement. Ce manque de personnel a entra\u00een\u00e9 des centaines d&rsquo;annulations de trajets chaque mois, affectant principalement les circuits de banlieue.<\/p>\n<p>Pour les petits entrepreneurs comme <strong>Raj Patel<\/strong>, qui exploite un caf\u00e9 pr\u00e8s de la station Lincoln Fields, un transport en commun peu fiable a un impact direct sur ses revenus. \u00ab\u00a0Mes employ\u00e9s et mes clients d\u00e9pendent d&rsquo;OC Transpo. Quand le service est impr\u00e9visible, je vois imm\u00e9diatement les effets sur mon commerce.\u00a0\u00bb<\/p>\n<p>La conseill\u00e8re <strong>Theresa Kavanagh<\/strong\n\n<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Alors que les r\u00e9sidents d&rsquo;Ottawa profitent d&rsquo;une promotion de transport en commun gratuit ce weekend, les usagers continuent d&rsquo;exprimer d&rsquo;importantes pr\u00e9occupations concernant la fiabilit\u00e9 et la qualit\u00e9 du service d&rsquo;OC Transpo. Le weekend sans frais, qui se d\u00e9roule les 16 et 17 novembre, survient alors que l&rsquo;agence de transport tente de regagner la confiance du [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":4667,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[966,715,964,965,739],"ppma_author":[240],"class_list":{"0":"post-4669","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-other","8":"tag-fiabilite-des-services-publics","9":"tag-oc-transpo","10":"tag-transport-en-commun-ottawa","11":"tag-transport-gratuit","12":"tag-transport-urbain"},"_wp_attachment_metadata":null,"_wp_attached_file":null,"wpml_media_processed":null,"_wp_attachment_wp_user_avatar":null,"_wp_attachment_image_alt":null,"text_subscribed":null,"text_error":null,"text_invalid_email":null,"text_already_subscribed":null,"text_required_field_missing":null,"text_unsubscribed":null,"text_not_subscribed":null,"text_no_lists_selected":null,"_mc4wp_settings":null,"text_updated":null,"_menu_item_type":null,"_menu_item_menu_item_parent":null,"_menu_item_object_id":null,"_menu_item_object":null,"_menu_item_target":null,"_menu_item_classes":null,"_menu_item_xfn":null,"_menu_item_url":null,"_menu_item_orphaned":null,"foxiz_menu_meta":null,"ao_post_optimize":null,"rank_math_title":null,"rank_math_pillar_content":null,"_pingme":null,"_encloseme":null,"ruby_live_blog":null,"rank_math_primary_category":null,"ppma_disable_author_box":null,"ruby_tagline":null,"ppma_boxes_layout_meta_value":null,"ppmacf_slug":null,"ppmacf_type":null,"ppmacf_field_status":null,"ppmacf_requirement":null,"ppmacf_social_profile":null,"ppmacf_schema_property":null,"ppmacf_rel":null,"ppmacf_target":null,"ppmacf_description":null,"ppmacf_inbuilt":null,"_wp_old_slug":null,"footnotes":null,"_form":null,"_mail":null,"_mail_2":null,"_messages":null,"_additional_settings":null,"_locale":null,"_config_errors":null,"_hash":null,"_config_validation":null,"_wp_trash_meta_status":null,"_wp_trash_meta_time":null,"ppma_authors_name":"Sara Thompson","foxiz_content_total_word":"454","_wpml_word_count":"549","_elementor_edit_mode":null,"_elementor_template_type":null,"_edit_lock":null,"_wp_page_template":null,"_elementor_page_settings":null,"_elementor_data":null,"_elementor_version":null,"_wpml_location_migration_done":"1","_elementor_css":null,"rank_math_og_content_image":null,"_top_nav_excluded":null,"_cms_nav_minihome":null,"_wp_old_date":null,"_last_translation_edit_mode":null,"rank_math_internal_links_processed":"1","rb_global_meta":null,"rank_math_analytic_object_id":null,"_elementor_template_widget_type":null,"_elementor_popup_display_settings":null,"_elementor_controls_usage":null,"rank_math_seo_score":null,"rank_math_description":"Les usagers d'OC Transpo d'Ottawa profitent d'un week-end gratuit mais doutent toujours de la fiabilit\u00e9. D\u00e9couvrez ce que cela signifie pour le futur du service.","rank_math_focus_keyword":null,"_edit_last":null,"_wpml_media_duplicate":null,"_wpml_media_featured":null,"_elementor_page_assets":[],"_elementor_element_cache":null,"_thumbnail_id":"4667","_wp_desired_post_slug":null,"authors":[{"term_id":240,"user_id":8,"is_guest":0,"slug":"sarathompson","display_name":"Sara Thompson","avatar_url":"https:\/\/secure.gravatar.com\/avatar\/b7d70e5ac43bfb750fb3252936bd252b45d7e294303c4563ca6ba895a7c81307?s=96&d=mm&r=g","0":null,"1":"","2":"","3":"","4":"","5":"","6":"","7":"","8":""}],"wpml_current_locale":"fr_CA","wpml_translations":[],"_links":{"self":[{"href":"https:\/\/www.lcn.today\/fr\/wp-json\/wp\/v2\/posts\/4669","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lcn.today\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.lcn.today\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.lcn.today\/fr\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lcn.today\/fr\/wp-json\/wp\/v2\/comments?post=4669"}],"version-history":[{"count":0,"href":"https:\/\/www.lcn.today\/fr\/wp-json\/wp\/v2\/posts\/4669\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.lcn.today\/fr\/wp-json\/wp\/v2\/media\/4667"}],"wp:attachment":[{"href":"https:\/\/www.lcn.today\/fr\/wp-json\/wp\/v2\/media?parent=4669"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.lcn.today\/fr\/wp-json\/wp\/v2\/categories?post=4669"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.lcn.today\/fr\/wp-json\/wp\/v2\/tags?post=4669"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.lcn.today\/fr\/wp-json\/wp\/v2\/ppma_author?post=4669"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}